title:

App crash problem

(Post creation time:  

01-7-2023 10:46 AM

)

436 Views

R

Ram172006

Active Level 1

last edited

 

01-7-2023 10:46 AM

 

in

 
Recently I update my phone and after update I facing app crash problem specially Kinemaster, Vn, Picsart etc. How can i fix it? 
  • SF

    SKV-F235G

    Expert Level 3

    01-7-2023 11:10 AM

     

    in

     
    go to recovery mode and do wipe cache partition and repair apps this will solve your problem
    R

    Ram172006

    Active Level 1

    01-7-2023 11:19 AM

     

    in

     
    Ok but my phone will not be formatted?

    0 likes

    SF

    SKV-F235G

    Expert Level 3

    01-7-2023 12:09 PM

     

    in

     
    no data will be deleted

    0 likes

  • SF

    SKV-F235G

    Expert Level 3

    01-7-2023 11:11 AM

     

    in

     
    if you don't know how to do it watch video on youtube

    0 likes

  • K

    Kuldeep_Rvl

    Expert Level 5

    01-7-2023 11:27 AM

     

    in

     
    Kinemaster is not crashing in my friend's phone. may be you are using duplicate cracked installer apk file of kinemaster which is edited by some company. Use original kinemaster.

    0 likes

  • A

    arun7129

    Active Level 8

    01-7-2023 03:42 PM

     

    in

     
    Update apps in latest version from Play store, galaxy store or third party store.... And restart the phone.

    Click on three dots and mark accept solution if this solution helps you.

    0 likes

  • CM

    cs-member11

    Moderator

    01-19-2023 11:35 AM

     

    in

     

    Dear Samsung member,

    Greetings from Samsung customer support.

    Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

    Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
    Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

    However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

    Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

    Thank you for writing to Samsung.
    Warm regard,
    Samsung customer support

    0 likes

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