‎secure folder open randomly | Samsung Members Community

A

Aaqibsyed

Active Level 1

last edited

09-5-2018 02:24 PM

in

Galaxy A

why the secure folder open up randomly.

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8
8055
Beginner Level 2
09-5-2018 02:43 PM

in

Galaxy A
secure folder not working properly..
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A
Aaqibsyed
Active Level 1
09-5-2018 02:52 PM

in

Galaxy A
any solution?
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S
shivamkumardubey
Active Level 6
09-5-2018 03:36 PM

in

Galaxy A
uninstall folder and open again

other different solutions may be possible
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A
Aaqibsyed
Active Level 1
09-5-2018 03:45 PM

in

Galaxy A
system inbuilt app bro.
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S
shivamkumardubey
Active Level 6
09-7-2018 04:23 AM

in

Galaxy A
tab bhi uninstall ho jata hai

Go to securefolder setting ≥ more setting > uninstall

and open again
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A
admin_
Expert Level 5
09-6-2018 12:15 PM

in

Galaxy A
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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V
vrajpatel2312
Active Level 2
09-10-2018 03:12 PM

in

Galaxy A
do you have dedicated fingerprint feature in your secure folder?
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V
vrajpatel2312
Active Level 2
09-10-2018 03:20 PM

in

Galaxy A
I had the same problem, turns out if your secure folder is turned on and you try to open your locked phone with the dedicated fingerprint it will open your secure folder rather than going to your home screen
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title:

secure folder open randomly

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