Please perform the below mentioned steps to resolve the issue: > Stop the background running app (Tap on the left soft key and close all the running apps). > Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device maintenance > storage).
>If device hangs in any particular application/game then Clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
jm73
Active Level 1
01-10-2020 09:35 AM
in
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rajesh112233
Active Level 9
01-10-2020 09:49 AM
in
tab tak kya karu.??
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Shravan122
Active Level 5
01-10-2020 10:53 AM
in
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Samsung_Support3
Moderator
01-15-2020 05:06 AM
in
Hi there,
Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device maintenance > storage).
>If device hangs in any particular application/game then Clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members