In My Galaxy A56 5G (12GB/256GB) device, the Lockstar module is not getting shown when I am trying to modify my Lockscreen the lockstar module is not being shown and thus I can't even edit my AODs.
The place where it is written Lockstar in the image, which I have also underlined, that lockstar part is not showing in my mobile.
No lockstar module being shown in the image.
DivusS25FE
Active Level 7
05-21-2026 02:23 PM
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AshKnight
Active Level 1
05-21-2026 05:17 PM
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DivusS25FE
Active Level 7
05-21-2026 05:20 PM
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AshKnight
Active Level 1
05-22-2026 05:32 AM
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cs_member10
Moderator
05-25-2026 10:22 AM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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