‎Not receiving updates | Samsung Members Community

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hash24

Beginner Level 2

last edited

01-26-2026 06:47 AM

in

It's been more than 4 months since i received a new security patch/ software update.

Even contacless payments have stopped working on google pay, citing the reason "the device's software does not meet eligibility requirements"

Need help!!

AU
Anonymous User
Beginner Level 1
01-26-2026 07:05 AM

in

Galaxy A
Which phone?
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goodthings
Expert Level 5
01-26-2026 08:07 AM

in

Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon also you will be get it soon maybe in few days. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
01-26-2026 08:07 AM

in

Galaxy A
You're welcome to here.
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