title:

Galaxy M51 security patch not receiving updates

(Post creation time:  

02-17-2023 06:36 AM

)

1326 Views

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SethuMD

Active Level 4

last edited

 

02-17-2023 06:36 AM

 

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Samsung M51 security updates not receiving last update is 1st July 2022. When will the latest update receive. 
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      bnbadheka

      Active Level 9

      02-17-2023 07:03 AM

       

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      No one knows except samsung technical team because samsung customers care is giving ridiculous answes
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      SethuMD

      Active Level 4

      02-17-2023 07:30 AM

       

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      Trusting Samsung brand is a sin?
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      bnbadheka

      Active Level 9

      02-17-2023 07:37 AM

       

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      Agreed
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      SethuMD

      Active Level 4

      02-17-2023 07:47 AM

       

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      Samsung is not worthy to trust... My friend has took Oppo phone and I took Samsung. Security level patch is updated in Oppo 5th Feb23. But in Samsung M51 still not updated the security level patch. Customer care people said it will update in Feb23 mont. But when they unable to said. That's the Samsung customer care.
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      bnbadheka

      Active Level 9

      02-17-2023 08:26 AM

       

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      Very true
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      bnbadheka

      Active Level 9

      02-17-2023 01:59 PM

       

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      Today f62 has got security patch of February 23 and m51 is on July.it is extremely partial behaviour of samsung towards m51.
      Why samsung why?
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      SethuMD

      Active Level 4

      02-17-2023 02:05 PM

       

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      I have purchased M51 for INR . Rs. 28950. Samsung looting customers and now this model is stopped . May be and due to this they showed partiality.
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      bnbadheka

      Active Level 9

      02-17-2023 02:35 PM

       

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      Even in past f62 has been receiving regular updates and m51 is the last device to get updates.
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      SethuMD

      Active Level 4

      02-17-2023 02:58 PM

       

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      Samsung A50 model also got security patch updated on 1st Jan2023 .but not M51..
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      bnbadheka

      Active Level 9

      02-17-2023 03:12 PM

       

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      A series phone is far better in getting updates from samsung. For that they charge premium prices
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      SethuMD

      Active Level 4

      02-18-2023 06:19 AM

       

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      Just I have chat with samsung support they confirmed that, only 3 years they provide Software updates or security patch level updates after no updates available.
      Hence the phone is become a paper weight no use. Again you need to spend for new phone.
      Here I have purchased M51 on 1st June 2021 even though I am not getting updates.
      Please check the screenshotsScreenshot_20230218-114021_WhatsApp.jpgScreenshot_20230218-114043_WhatsApp.jpg

      0 likes

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      Debdulal_Choudhury

      Active Level 2

      02-19-2023 06:32 AM

       

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      I have seen the screenshots. I think 4 years of security update is from product launch date. M51 was launched in India in 2020. Going forward I need to consider product launch date and agreement to provide updates before purchasing a new smartphone. I am now stuck after purchasing M51 because I didn't pay attention to launch date and updates. I just focused on features and big battery.
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      bnbadheka

      Active Level 9

      02-19-2023 07:03 AM

       

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      M51 is getting updates from samsung after checking patience of users and in the end when users are frustrated with waiting and forget about updates then treated as scrap
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      SethuMD

      Active Level 4

      02-19-2023 08:21 AM

       

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      That's the marketing Technic... Gimmick... To sell more phones.. they did it
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      SethuMD

      Active Level 4

      02-19-2023 08:19 AM

       

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      Not only M51 any samsung mobile after 3 years no updates available and the Samsung phones become useless. And become paper weight