NETWORK PROBLEMS

I too observing Same with my Note9 at my Home location, where two different SIMs of Same Operator used in two different Handsets (One Note9) where operating Speed is low on Note9 on same sorts of Online apps...

Hi Syedsid, 

Please reset network settings.

*Stored Wi-Fi, Mobile data and Bluetooth passwords may be removed.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Reset network settings.
6. Tap Reset settings

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

Thank you

this phone already serviced??

bhai ye bataiye ki reset network setting krne se mobile no. delete to nhi hoga aur kuch phone ka to nhi delete hoga

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

1) Check device in safe mode :-
Steps to enter into Safe Mode:- Press and hold the Power key, when Power off icon appears > hold power off icon.
Exit safe Mode:- Restart device.
Note:- If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

2) Update software(If available):- Settings > Software update > Download and install > Install now.

3) Reset the device :- Setting > General Management > Reset settings.
Note :- Kindly create data backup of your device via SMART switch mobile application.

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support