title:

Lost. Backup code

(Post creation time:  

01-28-2025 01:10 PM

)

255 Views

AU

Anonymous User

Beginner Level 1

last edited

 

01-28-2025 01:10 PM

 

in

 
I lost my Backup code of Samsung cloud and Right now I'm not able to restore my data if someone knows how to restore it, please help me.
    • C

      cs_member10

      Moderator

      01-29-2025 03:50 AM

       

      in

       

      Dear Samsung member,

      Greetings from Samsung Customer Support!

      We would like to inform you that these codes are set solely by the user at their end. Unfortunately, we do not have the ability to control or access these codes from our company’s end.

      If you have any further questions or need assistance, please feel free to reach out.

      Warm Regards,
      Samsung Customer Support

      AU

      Anonymous User

      Beginner Level 1

      02-6-2025 07:50 PM

       

      in

       
      But I am not able to access my data and can't turn off enhance data protection setting

      0 likes

    • S

      SantoshKumarPanda

      Beginner Level 3

      03-15-2025 09:17 AM

       

      in

       
      Got any solution to this? I have the same issue
    • AU

      Anonymous User

      Beginner Level 1

      03-15-2025 11:13 AM

       

      in

       
      We are stuck in the same traffic and now there is no way to get out of it. congratulations now you lose your all backup data 😀

      0 likes

    • AU

      Anonymous User

      Beginner Level 1

      03-15-2025 11:20 AM

       

      in

       
      Dear Samsung member,
      Greetings from Samsung Customer Support!
      We would like to inform you that these codes are set solely by the user at their end. Unfortunately, we do not have the ability to control or access these codes from our company’s end.
      If you have any further questions or need assistance, please feel free to reach out.
      Warm Regards,
      Samsung Customer Support

      0 likes