title:
Galaxy A71 Camera crashes
(Post creation time:
07-15-2020 05:50 PM
)
1726 Views
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PradeepMajhi
Active Level 4
After latest update, new features to camera section have been added. That is great and I appreciate it very much.
Problem after update:- The camera abruptly crashes when took photos in pro-mode keeping A=10.
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iamiceparticle
Expert Level 5
07-15-2020 05:58 PM
in
PradeepMajhi
Active Level 4
07-15-2020 06:06 PM
in
Samsung_Support3
Moderator
07-17-2020 10:18 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes
Jaydinelee17
Beginner Level 4
07-20-2020 05:35 PM
in
I just bought this phone the same day the update came out and haven't been able to use my camera since I installed the update the second day I had the phone. Super disappointing.. not sure why this would make any difference considering I had no "data" to begin with but will give it a shot. Thanks.
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PradeepMajhi
Active Level 4
07-22-2020 01:21 PM
in
0 likes
PradeepMajhi
Active Level 4
08-11-2020 06:32 AM
in
Jakub
Beginner Level 3
08-14-2020 01:10 PM
in
Factory reset helped me too.