‎Camera over exposure | Samsung Members Community

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sk911

Beginner Level 2

last edited

06-22-2022 11:47 AM

in

After android 12 update in samsung galaxy A31 selfie camera totally bad. It gets over exposure selfie

And no quality. please fix this issue...

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cs_member8
Moderator
06-29-2022 10:54 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
0 likes
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sk911
Beginner Level 2
07-2-2022 03:31 PM

in

Galaxy A
I try all method but camera has same problem .it gets very bad quality after ui4 update.