‎A71 Camera issue | Samsung Members Community

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kd80

Active Level 6

last edited

03-26-2020 01:39 PM

in

Samsung please provide camera update for A71 bcoz pictures captured from 64mp camera are shaky, stabilization is not working properly, pictures from 64mp lens are worst, lot shaky

Please fix it ...reasult is so bad

S
Samsung_Support3
Moderator
05-4-2020 10:38 AM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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A
A71SRB
Beginner Level 2
11-10-2020 03:35 PM

in

Galaxy A
One time is help, next This issue still persist.
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title:

A71 Camera issue

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