‎A21s back camera issue after software update | Samsung Members Community

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poojamit

Beginner Level 2

last edited

08-28-2021 08:58 AM

in

June 1 2021 update was received in August and after that update back camera 1x photo output is blurred, is there any solution to fix it

AU
Anonymous User
Beginner Level 1
08-28-2021 09:19 AM

in

Galaxy A
Mine a21s is fine , not having the issue u mentioned
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BannaRajput
Active Level 6
08-28-2021 01:02 PM

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Galaxy A
No issue clear camera lens bro
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poojamit
Beginner Level 2
08-29-2021 06:08 PM

in

Galaxy A
.5x is very clear but above that all photos are blurred.. remote support has done all reset activity but it's still the same
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Samsung_Support2
Expert Level 3
08-31-2021 05:01 PM

in

Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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