‎‫a71 mic problem‬ | ‫Samsung MENA Community‬

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YoussefW

Active Level 1

آخر تعديل

08-22-2020 10:25 ص

in

Hello, I have a problem with my samsnug a71 device. The mic and the calls speaker stops working that i have to restart the device

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ahmedessam16
Active Level 3
08-22-2020 09:03 م

in

جالاكسى A
i havr this issue in my device too ( a71 )
amd every time i have to restart to get back normal again
i faced this issue many times since i bought my phone in may 2020

Did you find any solution for this !? or contacted any samsung maintainance center near to you !!?
0 إعجابات
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ahmedessam16
Active Level 3
08-23-2020 07:21 ص

in

جالاكسى A
i tried to contact the customer serivce and they asked me to back up a copy of my personal data then try to do factory reset and if the issue continues after that..i'll need to visit the nearest maintainance branch to chack my phone
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YoussefW
Active Level 1
09-20-2020 11:38 ص

in

جالاكسى A
did that worked?
0 إعجابات
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ahmedessam16
Active Level 3
11-17-2020 05:57 ص

in

جالاكسى A
yeah..it worked so good👌..try it...and you phone will be normal as any phone
0 إعجابات
SA
Samah-Ahmed
Expert Level 5
09-9-2020 07:48 م

in

جالاكسى A

مساء الخير يا فندم

مع حضرتك سماح من سامسونج مصر

بنشكرك جدا على طرح سؤالك وبنتمنى لحضرتك يوم سعيد

فى البدايه بعتذرلك جدا عن المشكله اللى بتواجه حضرتك

بناءا على سؤالك

أستأذن حضرتك فى عمل الخطوات الأتيه علشان نقدر نساعد حضرتك :

1-الضغط على#0283#*

2-بيظهر لحضرتك 3 اختبارات

3- ممكن حضرتك تقوم بإختيار SPK المايك

4-ممكن حضرتك تقوم بإختيار RCV السماعه بتاعت الهاتف

5- ممكن حضرتك تقوم بإختيار EAR الهاند فرى

وحضرتك هتردد اى جملة وفى حالة تكرار الجملة من الهاتف مرة اخرى هذا يعنى عدم وجود مشكلة بالهاتف

نتمنى حل المشكله عند حضرتك فى أقرب وقت ممكن

ولو عندك أى استفسار أخر

هتلاقينا موجودين تحت أمرك فى أى وقت

شكرا لحضرتك ولوقتك
0 إعجابات
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boudywho
Beginner Level 3
11-10-2020 04:44 م

in

جالاكسى A
I can't hear my voice after doing the steps, I have to restart my phone for the mic to start working again
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Samah-Ahmed
Expert Level 5
11-10-2020 08:13 م

in

جالاكسى A
you have to visit our service center to check the device

to know your nearest service center follow this link

https://www.samsung.com/eg/support/service-center/

0 إعجابات
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boudywho
Beginner Level 3
11-10-2020 08:29 م

in

جالاكسى A
can't it just be a problem from the latest update and Samsung can fix it in an upcoming update
0 إعجابات
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ahmedessam16
Active Level 3
10-8-2020 11:11 ص

in

جالاكسى A
i did it 3 days ago and i'm trying RN
and i'll inform you how it did go after a while
0 إعجابات

title:

a71 mic problem

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