Original topic:

Tab s10+ Dexnor Keyboard

(Post creation time:  

2026/10/16 01:14 AM

)

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C

Christinies

Active Level 1

last edited

 

2026/10/16 01:14 AM

 

in

 
Hi everyone. Anyone else with a Dexnor keyboard and the trackpad is no longer working after the latest update? I did everything to reset it and contacted Dexnor and it still not working. =[ Has anyone found a fix? Dexnor told me to reach out to Samsung as well to hopefully fix the problem. I want my trackpad back !!! =[ 
    • Z

      Zolten

      Moderator

      2026/10/17 12:27 PM

       

      in

       

      Hello Christinies,

      We are sorry to hear that your Dexnor trackpad is no longer working.

      We understand how inconvenient it is to lose this functionality, especially since you have already attempted some troubleshooting steps and reached out to Dexnor.

      Since you have already performed the standard reset steps, please contact our Samsung Canada Live Chat Support team directly at https://www.samsung.com/ca/support/live-chat-support/ for further assistance.

    • U

      upsetconsumer

      Beginner Level 2

      2026/10/19 09:00 PM

       

      in

       
      pretty much everyone has had the same experience. We've been forced an update and now our ability to use the track pad has been completely disabled.
      C

      Christinies

      Active Level 1

      2026/10/20 12:51 AM

       

      in

       
      Hopefully theyll fix it. Fingers Crossed!!

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