Phone hacked

Hi martymikfly,

Your security is our top priority, and we are here to help you protect your information.

If you suspect your phone has been hacked, please perform a factory data reset immediately. This is the most effective first step to completely wipe the device, remove malicious software, and disconnect the hacker.

Once the reset is complete, please secure your accounts by taking these steps right away:

• Change all passwords: Update the credentials for your Samsung account, Google account, and any sensitive apps like online banking.
• Update security questions: Change the answers to your security questions so they cannot be guessed.
• Turn on two-step verification: Activate two-factor authentication on every account that supports it, especially your Samsung account, to add an extra layer of defense.

Please take these actions as soon as possible to safely regain full control of your digital security.