Specific Game Feedback

Hi and thanks for the reply.

Allow me to elaborate a bit on the issue.

The game is available in the gaming hub with no download needed. The issue arrives in that in order to comment on the game in the galaxy store, the games needs to be downloaded, which, IMHO is a PITA since I can play the game via the hub without downloading it.

The game went though a huge update 2 days ago and added a whole bunch of new content but also a lot more in game app purchases. 

Now mind you, I don't have anynoroblem with this. The problem that does arrive however is that the ads now show up after every game or every other game played and with all of the new in game app purchases you can make, not one of them is a 'remove ads' purchase.

In addition, the game does not take into account previous purchases by the user to remove ads in the first place.

Now the game is more of sitting through ads then actually playing the game.

This issue, amongst a couple of other issues I'd like to inform the developers of, or at least express my disappointment in, for their lack of foresight. Lol

Hello Siliconhobbit,

Thank you for contacting the Samsung community and sharing your detailed feedback regarding your experience with the game available in Gaming Hub.

We understand your concerns regarding the recent game update, which increased the frequency of advertisements. We recognize that it can be inconvenient to download the game from the Galaxy Store in order to leave a review.

Here are a few troubleshooting steps you can try:

Clear cache: Go to Settings > Apps > Select the game > Storage > Clear cache. This may help improve the app's performance.

Check for updates: Ensure that both Gaming Hub and the Galaxy Store are up to date (running the latest version).

To submit your feedback, please refer to the information shared by T3CHGY007; it may be helpful to you.

We understand this may be inconvenient, and we truly appreciate your feedback as it will be taken into consideration for future updates.

Greetings and thank you for the reply.

While I understand the information your are passing along, I'm afraid that this is not really a solution to the issues I have posted about above.

I'm simply asking for a place to express to the developers, regarding the Samsung Gaming Hub game called Match Puzzle Blast Game, that because of the latest update, there are ads after every match played, or every other match played, with no possible way to remove them, despite the additional content and the additional in app purchases.

It would be nice to have the option to pay to have the unskippable ads removed. Or at the very least, have the only show up after 5 or six matches, rather than every match.

Unfortunately, the troubleshooting methods proposed are not going to provide relief for what I have described.

Keep in mind this: I have not downloaded this game from the Galaxy store. The version I am playing is accessible via the gaming hub and requires no physical download.

As stated above, the downloadable version of this game on the Galaxy store has not been updated since the end of February. This is not the version I am inquiring about, and not the version I wish to provide feedback about.

Thank you.