Original topic:
Looking For Ecosystem Upgrade Options
(Post creation time:
2026/11/4 08:35 PM
)
45 Views
M
Members_ZvBZvf6
Beginner Level 2
Dear Samsung Support Team,
I am writing to express our family's long-standing dedication to the Samsung brand. My father has been a loyal customer and continuous user of Galaxy devices starting all the way back since the release of the Galaxy Note II in 2012—marking over a decade of continuous support.
To add to our household's ecosystem, I currently own both a Samsung Galaxy S26 and an S26 Ultra. We truly love the hardware and how seamlessly everything integrates.
Because of our deep family loyalty and our ongoing investment in current flagship devices, I am reaching out to see if Samsung might consider providing a complimentary Galaxy Watch Ultra 2 to reward this long-term commitment.
If a complimentary device isn't something customer support can authorize, could you please let me know what loyalty discounts, trade-in promotions, or exclusive account-specific bundles are currently available to help us add a Galaxy Watch Ultra 2 to our ecosystem at a reduced cost?
Thank you for your time, assistance, and continued support of loyal customers.
Best regards,
Ebel Kurian
Related Content
Subject: Universal One UI 9 Animation Stutter on Galaxy S25 Series
in Galaxy S 2026/10/19 12:38 PM
I want to get the Galaxy S26!
in Galaxy S 2026/11/6 06:41 AM
Flip 6 - I regret updating to OneUI9 - Removed cover screen customizations
in Galaxy Z 2026/11/4 02:36 AM
Dark tunnel🍁🍂🍃
in Galaxy Gallery 2026/11/3 12:08 AM
Phantom voicemail notifications.
in Galaxy S 2026/11/3 01:02 AM
Haisley
Moderator
2026/11/4 10:58 PM
in
Hi Members_ZvBZvf6,
Thank you for reaching out to the Samsung Canada community and sharing your family's incredible history with us. We sincerely appreciate your long-standing loyalty to the Samsung brand since the release of the Galaxy Note II in 2012. It is wonderful to hear that you are enjoying your flagship Galaxy S26 and S26 Ultra devices.
While we deeply value your loyalty, please be advised that as community moderators, we do not have the operational authorization to grant complimentary hardware.
To help you expand your ecosystem at the best possible value, we highly encourage you to contact our dedicated Online Shopping Team directly. They may have exclusive access to current trade-in programs, multi-device ecosystem bundles, and account-specific loyalty promotions to help you secure the Galaxy Watch Ultra 2 at a reduced cost.
Here is the link: https://www.samsung.com/ca/support/contact/
0 likes
Members_ZvBZvf6
Beginner Level 2
2026/11/5 12:32 PM
in
Thank you so much!
0 likes