24U one UI 9 bug

Y von dire c'est ton cellulaire qui est défectueux 😂😂😂

Hello BYNRMLS,

Thank you for sharing the screen recording and bringing this severe display lag and touch unresponsiveness on your Galaxy S24 Ultra to our attention. We sincerely apologize for the frustration this has caused, especially following a major software update.

Please try the following troubleshooting steps:

• Forced Restart: Press and hold the Power and Volume Down buttons simultaneously for 7 seconds to refresh the system.
• Toggle Touch Sensitivity: Navigate to Settings > Display and ensure Touch Sensitivity is turned on, especially if using a screen protector.
• Boot in Safe Mode: Hold the power-off icon on the screen until the "Safe Mode" prompt appears. Test the screen to determine if a third-party app is causing the extreme lag.
• Check for Hotfixes: Go to Settings > Software Update > Download and Install to check if a stability patch has been released.

Kindly follow the above steps and let us know the outcomes.

A

In new version U9I, in lock screen, it scratches the picture and clock. Its a bug that needs to be fixed. I am using S26 Ultra 5G.