For Samsung workers

That was a decade ago.. Why is it relevant now.. If you had a Note 7, they were all recalled.. so you shouldn't even have one now. 

Hi DomDuchesne,

Thank you for reaching out and sharing your concerns. We understand how unsettling the reports about the Galaxy Note7 battery incidents have been, and we sincerely apologize for the worry and inconvenience this situation may have caused.

Samsung Canada takes product safety extremely seriously. The Galaxy Note7 recall was initiated after isolated cases of battery overheating were identified, which in rare circumstances could pose a safety risk. Out of an abundance of caution, airlines and airports issued warnings to ensure passenger safety.

We truly appreciate your patience and understanding as we worked to resolve this matter. To assist you further and provide the most accurate guidance for your specific situation, we kindly ask that you check your direct messages for more details.