title:

Latest update

(Post creation time:  

Saturday, January 7th, 2023 11:26 PM

)

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J

Jillco

Beginner Level 2

last edited

 

Saturday, January 7th, 2023 11:26 PM

 

in

 

Latest update is causing havoc! It is wiping data including photos and freezing the screen. Only option is to reboot and return to factory levels which means all photos/data is lost! When will this be rectified?

    • F

      Frank55

      Active Level 7

      Sunday, January 8th, 2023 02:54 AM

       

      in

       
      That's why everyone is being told to backup there stuff using Google Drive so you can restore it. Best to ask Samsung when it's gonna be fixed. Are you from South Australia?

      0 likes

      J

      Jillco

      Beginner Level 2

      Sunday, January 8th, 2023 03:01 AM

       

      in

       
      Yes

      0 likes

    • F

      Frank55

      Active Level 7

      Sunday, January 8th, 2023 03:11 AM

       

      in

       
      Yeah I think the problem is only in south Australia

      0 likes

      F

      Frank55

      Active Level 7

      Sunday, January 8th, 2023 05:45 AM

       

      in

       
      No idea but I have noticed a lot of people with this problem is from SA. I'm in NSW an haven't had the problem but I have a habit of backing up.my stuff

      0 likes

    • J

      JayB666

      Beginner Level 4

      Sunday, January 8th, 2023 05:41 AM

       

      in

       
      How is it possible that only one single state in the whole country of Australia is experiencing software update issues
    • S

      SeanSmith

      Active Level 3

      Sunday, January 8th, 2023 06:22 AM

       

      in

       
      Can anyone shed any light as to what models it is affecting? Also is this a big one ui update or a monthly security one?

      0 likes

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