title:
TV Guide not loading
(Post creation time:
Thursday, October 7th, 2021 12:24 PM
)
292 Views
W
westernpeter
Beginner Level 2
Hi When I switch from watching a program to the TV Guide on my new QA55 TV the programs a mostly not loaded. I need to click on each channel to have it loaded.
The Samsung Tech said it is normal. I dont think it is because my previous old Sony TV had all programs already loaded. You would think Samsung would upgrade their software to fix the problem.
Has anyone else got this problem or not?
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SamsungLaura
Moderator
Thursday, October 7th, 2021 10:48 PM
in
Hi @westernpeter, I can confirm the information you were told was correct. You will need to visit the channel to load the guide.
Thank you for your feedback, we'll be sure to pass your suggestion internally to the relevant department.
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Protonumus
Expert Level 2
Friday, October 8th, 2021 09:34 PM
in
Have you tried the Home button on the remote, then select guide.
This should bring up the Full Channel selection.
Thank you.
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Tintintah1
Beginner Level 2
Wednesday, April 20th, 2022 07:16 AM
in
I have the exact problem & I now regret purchasing a new Frame 65” Samsung TV!!!!
Have tried everything possible!
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