title:

Secure folder

(Post creation time:  

Monday, May 29th, 2023 09:27 AM

)

545 Views

S

Sofness63

Beginner Level 2

last edited

 

Monday, May 29th, 2023 09:27 AM

 

in

 

Secure folder not giving option to reset my password on s22 ultra plus thank you 

    •  

      Selected Answer

      J

      JustKidding2

      Beginner Level 2

      Thursday, July 20th, 2023 12:40 PM

       

      in

       
      Solved problem after two months, by mistake......I was wanting to move app to my sd card, when I found an app to move the secure folder page come up....and down the bottom of the page I saw a option to uninstall secure folder, and that did the trick....I now no longer get notifications I can't get rid off from secure folder and I had removed all info from my secure folder, which was nothing anyway and now I can reset password and make new one.....hope this helps.
    • M

      Monday, May 29th, 2023 10:15 AM

       

      in

       
      Can you just reset the secure folder app? Or just clear the data. It should allow you to create a new secure folder with a new password.

      Obviously all the data within would be wiped. But there is no way to access the folder without knowing your old password
      S

      SamsungClaudette

      Community Manager

      Thursday, July 20th, 2023 11:49 PM

       

      in

       

      Hey @ 

      Thank you for your help.

      Kind Regards,

      SamsungClaudette

      0 likes

    • J

      JustKidding2

      Beginner Level 2

      Thursday, July 20th, 2023 12:41 PM

       

      in

       
      mbckl it would not let be reset password or access folder to do anything, but the tip above worked a treat.

    Related Content

    Secure folder

    Secure folder

    Secure folder

    Secure Folder

    How is Secure folder opened.?