title:
Secure Folder
(Post creation time:
Monday, October 27th, 2025 03:08 AM
)
543 Views
Hello Community Members,
I’ve been using my Secure Folder smoothly until the most recent update, but I’m now unable to access it and would appreciate some help resolving this issue.
Normally, I hide the Secure Folder from the app screen after using it. To access it again, I go to Settings → Security & Privacy → More Security Settings → Secure Folder, and then enter my PIN. However, after the update, this method no longer works.
If anyone has any suggestions or possible fixes, I’d be grateful for your help.
Thanks in advance!
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elon_masked
Active Level 6
Monday, October 27th, 2025 09:44 AM
in
What's your device and its One UI version? When accessing the Secure Folder, do you see any prompt/message?
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SamsungSonny
Community Manager
Tuesday, November 4th, 2025 12:03 AM
in
Hi @GLADAM,
That pathway should still continue to work, but alternate method to access a hidden Secure Folder is to swipe down from the top of display to expand Quick Panel, then tap the "Secure Folder" icon.
Warm regards,
s_amsungsonny
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