title:

touch screen issue

(Post creation time:  

04-20-2020 05:40 ص

)

263 المشاهدات

A

adelidris

Beginner Level 3

آخر تعديل

 

04-20-2020 05:40 ص

 

in

 

Hi there 

 

I own samsong tab s6  brand new , I had problem with touch screen 

 

The touch screen not working at all but its work with a pin only 

 

 It's happened  3 times and this is the fourth 

 

It's working after many restarts and turning off device by s pin  only

 

But this time its still not working but its work with s pin 

 

Can any one help please


    • S

      Samsung_specialist

      Community Manager

      04-21-2020 01:55 م

       

      in

       

      Hello,

      that could be a software issue. Better come to service center for reloading the software.

      Please contact our call center on  800 7267864 and check which service center is open.

      Thank you

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