title:

S20 FE Touch Screen Software Issue

(Post creation time:  

09-15-2022 11:50 AM

)

1287 Views

A

akash_a

Active Level 1

last edited

 

09-15-2022 11:50 AM

 

in

 
S20 FE touch screen got freeze some times and make ghost touches. This will turned on the accidental touch protection. Can't take phone calls and even can't restart the phone. However if we restart the phone some how, then issue get fixed. This happens once in 3 or 4 days.
I think this bug comes after July security patch and didn't fixed yet. Many people have the same issue.

@Samsung please make sure security patch will not make such bugs. It's very annoying.

#Samsung #S20FE #GhostTouch
    • A

      akash_a

      Active Level 1

      09-15-2022 11:50 AM

       

      in

       
      Comment if anyone have the same issue.
    • V

      Veeyoes

      Active Level 1

      09-15-2022 11:59 AM

       

      in

       
      Yes, same issue after the recent security update.. still persists
    • S

      samsung_fan_Alex

      Active Level 6

      09-15-2022 12:46 PM

       

      in

       
      Take it to the customer service center
    • S

      Samsung_specialist

      Community Manager

      09-15-2022 12:47 PM

       

      in

       

      Hello,

      For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

      V

      Veeyoes

      Active Level 1

      09-21-2022 05:31 PM

       

      in

       
      Why can't you release an update to solve this problem to all S20FE users, instead of taking each handsets to the customer service centre.
      The problem started from the recent update..

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