title:
Unable to access secure folder using my patern
(Post creation time: ย
05-22-2025 03:45 AM
)
628ย Views
A
Amine_Amraoui
Active Level 1
Dear all,
I can't access to my secure folder using my regular "patern" that I have set in the past in my previous phone! it's asking for a password which I recall never setting on that device.
Help me please ๐
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Samsung_specialist
Community Manager
05-23-2025 10:58 AM
in
ยWe completely understand the inconvenience you are experiencing, kindly note that there must be a pin, if you forget it kindly follow the below steps.
Log out of your Samsung account and uninstall Secure Folder
1
Go to your phone's settings and choose your Samsung account.
2
Sign out of your Samsung account.
3
Restart Secure Folder and press Uninstall.
4
Once Secure Folder is uninstalled, you can then log back into your Samsung account and set up Secure Folder again.
0 likes
salimkhan053
Beginner Level 2
05-31-2025 11:04 AM
in
ย0 likes