title:
Ringtone Volume Issue
(Post creation time:
11-23-2024 06:49 PM
)
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Samsung_specialist
Community Manager
11-28-2024 03:38 AM
in
It seems you're experiencing an issue where the ringtone volume on your Samsung Galaxy S23 Ultra and now S24 Ultra automatically decreases. Here are a few suggestions to resolve the problem:
- Disable Adaptive Sound Features: Check if any features like "Adapt Sound" or "Sound Balance" are active. You can find these in Settings > Sound & Vibration > Advanced sound settings.
- Check Do Not Disturb Mode: Make sure Do Not Disturb mode isn’t enabled or scheduled, as this can sometimes lower the ringtone volume.
- Software Updates: Ensure your phone is updated to the latest software version as updates often fix bugs related to sound issues.
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