title:

Heating issue

(Post creation time:  

04-24-2025 07:19 م

)

324 المشاهدات

C

csaw

Active Level 1

آخر تعديل

 

04-24-2025 07:19 م

 

in

 
My Samsung S24 Ultra is experiencing overheating issues while simultaneously charging and in use after updating one UI7. Assistance with this problem is required.
  • M

    Mess10

    Active Level 2

    05-1-2025 05:36 م

     

    in

     
    Remove any cover while charging and gaming as well

    0 إعجابات

  • S

    Samsung_specialist

    Community Manager

    05-5-2025 11:23 ص

     

    in

     

    We’re truly sorry to hear about the inconvenience you’re experiencing, try the below steps that may assist you.

    1. Clear Cache: Go to Settings > Apps > One UI Home > Storage > Clear Cache.
    2. Force reboots your device by pressing and holding the power and volume down buttons simultaneously for more than 7 seconds and your device will reboot.

    To prevent the overheating of your Galaxy device.Here are some troubleshooting steps to assist you https://www.samsung.com/ae/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-device/

محتوى ذو صلة

Heating issue

Heating issue

Heating issue

Heating issue

Heating issue