‎Device issue | Samsung MENA Community

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geann

Beginner Level 2

last edited

05-30-2018 03:42 PM

in

I have a question. There's some part of my device that I'm unable to touch. so I need to change the phone into portrait just to top on it, what might be the problem?

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admin_1
Active Level 7
06-3-2018 10:35 AM

in

Galaxy S
If that is the case, your touchscreen may have a problem. Please visit the nearest Samsung Authorized Service Center to fix your phone. Thank you.
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geann
Beginner Level 2
06-4-2018 07:49 PM

in

Galaxy S
I actually visit one of the center but they told me it will take 2-3 days to fix since they don't have the materials for the issue. In any chance since this is a device issue and I just had the phone for 1 month, is the phone replacement option can be done??
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title:

Device issue

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