title:

Restarting

(Post creation time:  

12-30-2020 05:40 AM

)

822 Views

1

1KAY

Active Level 1

last edited

 

12-30-2020 05:40 AM

 

in

 
My A50 keeps on restarting... how can I fix this ? 
    • A

      Alphazor007

      Active Level 8

      12-30-2020 02:19 PM

       

      in

       
      Please check if scheduled restart is switched on.
    • A

      Alphazor007

      Active Level 8

      12-30-2020 02:20 PM

       

      in

       
      it looks like this

      clipboard_image_1609338013223.jpg

      1

      1KAY

      Active Level 1

      12-30-2020 03:13 PM

       

      in

       
      thanks a lot gonna check that right away

      0 likes

      1

      1KAY

      Active Level 1

      12-30-2020 03:17 PM

       

      in

       
      Alpha where can I find it please?

      0 likes

    • A

      Alphazor007

      Active Level 8

      12-30-2020 03:26 PM

       

      in

       
      open settings >> advanced >> auto restart

      0 likes

    • A

      Alphazor007

      Active Level 8

      12-30-2020 03:28 PM

       

      in

       
      Or try searching for Auto restart on the settings search.

      Screenshot_20201230-192751_Settings_1555.jpg

      Screenshot_20201230-192738_Settings Suggestions.jpg

      0 likes

      A

      Alphazor007

      Active Level 8

      12-30-2020 03:53 PM

       

      in

       
      Please let me know if the problem is solved after reset.
      1

      1KAY

      Active Level 1

      12-31-2020 06:11 AM

       

      in

       
      it hasn't happened again since yesterday.

      0 likes

      A

      Alphazor007

      Active Level 8

      12-31-2020 07:48 AM

       

      in

       
      thats great!!.. Happy to help you out anytime..

      0 likes

    • A

      Alphazor007

      Active Level 8

      12-30-2020 03:37 PM

       

      in

       
      If you can't find the app that is causing the problem , then the best solution to this problem is taking a full backup and a factory reset.
    • S

      Samsung_specialist

      Community Manager

      12-31-2020 05:51 AM

       

      in

       

       

      Hi, 

      Please check that the auto-restart option is disabled. Also,  check the device in the safe mode to confirm if the issue from 3rd party app or not,. If the issue continues,  please bring the device to the nearest service center to get it checked out. 

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