Hello, I need to return one of my order made on Samsung.com. But cannot get through an agent to start my return.The support chat stuck forever. It says waiting time 3 minutes but I've been waiting for more than half hour with no response. Could anyone help? Thanks.View Post
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Hi everyone, I recently purchased a new Galaxy Watch Ultra 2, and I’m having an issue with the Always-On Display (AOD). The watch face will not stay on as it should when AOD is enabled. I have tried all the usual troubleshooting steps, but the problem continues. I eventually discovered that if I disView Post
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I'm not sure if anybody else is having this problem. But I picked up the ultra 2 and the new 9 for my wife and I. With the new watches all of our multi-device throw an error now when trying to charge the watch. Watch 9 This charger was able to charge my ultra fine. Ulta Ultra 2 So it appears like SaView Post
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I have a Samsung Galaxy S24 Ultra phone. I also have a Galaxy 8 watch. I created my own workout in the My Exercise area of the Exercise portion of the app. I have been using this for over a month now. At the Gym I access the exercise I created via my Galaxy 8 watch. During the weight lifting routineView Post
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I was excited to get the watch9 but that lasted a hole half a day. I went to sleep with my watch on and charged to 40%. To my surprise when I woke up the battery was dead. So I recharged it to 100% and turned off the AOD. About 16 hours later and it was below 10%. I know it's not the watch settings View Post
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I've been super excited to try out the raise to talk feature on the new Galaxy Watch Ultra 2 but now that I have the watch and set it up it appears that it's not working. When I raise my wrist up to my face the blue line appears which tells me it's detecting sound but it goes away after a second andView Post
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I reset my watch getting it ready for trade in but it stayed visible on Samsung Find and also on SmartThings Find. I have manually deleted it from my Samsung account registered devices but that didn't fix the issue. Anyone know how to remove them as there is no simple delete in those Find apps. ThanView Post
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My galaxy watch 7 ultra will boot to the screen that I can see it's "not connected to the phone" and immediately buzzes and shuts off. I've tried the "hard-reset", but I can't get into the boot menu and I never see the "restarting" message. Any help would be greatly appreciated.View Post
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Just got a Watch 9 and Fold 8 and I'm in the process of shaking things down. An issue I've found is that the "Find My Mobile" app on the watch doesn't work. When I select it, I get blue spinning dots and then the app quits. "Find" from my phone works (I can ring my watch) and also from the my desktoView Post
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When I try to enable Raise To Talk on my Ultra 2, I'm getting a message that says Set up Digital assistant first. I have Google Digital Assistant set up already and can access it by the long press of the HOME button. Why am I getting this message, and what can I do to resolve this? Thanks!View Post
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Whoever decided to change how I add my exercise routine, change it back. It paused my routine several times.View Post
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I was ooking forward to a slight upgrade from my watch 8. I got it today and everything was great until I wanted to charge it. Unlike before where I could plug the puck into any c port and it would charge, I know can only use the puck it came with AND it has to be plugged into a charging brick. VeryView Post
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I just received my new watch today, and wow is the charging terrible! I'm using the same Samsung15w wireless charging pad that I used for my watch 6 and I only got 5% in 30 minutes! I'm seeing similar posts on reddit about this too. The watch says "slow charging" so at least it's being honest. This View Post
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Got the galaxy watch 9 today... Setting it up.. I can't find the bitmoji watch face?! Is it still available? 🥹View Post
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Hello, I am using a Asus RT-AX86U Pro . I have been running the Galaxy Watch 7 with no issues at all for years, since it was released. I run a slightly tight wi-fi network at home with > 20 password, mixed etc. - The idea is simple, make you wi-fi connection require the latest security features, givView Post
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Hey guys, I'm not sure if you can give me some advice. I just received my Galaxy Ultra 2 watch today, and I noticed the volume is not as loud as the Galaxy Ultra. Is this a specific reason, or do I have a problem with the speaker? It's brand new. Does it possibly need a software upgrade to fix this View Post
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The new wear app will not let me put all my watches on the app. I got my galaxy 6 and 7 installed, but when I put the 8 on, both of the other two watches were gone. What have you done to the app? Do I need to have two Wear apps? I don't know who made the decision to change but it has become real useView Post
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Having an issue where the watch will not backup and restore. Rested the watch multiple times. Uninstaller the wearables app, reinstalled it. Uninstalled and reinstalled smart switch, the issue still persist. Anyone else having this issue as I rather not go through the entire process setting up my waView Post
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After years of almost flawless upgrading/ switching watches from Gear Sport onward, this new device is really trying my patience. I moved from Watch 8 to Watch 9 today. Followed the prompts. I've even ensured all watch manager apps and software/OS are updated, and have had to removed/reset the WatchView Post
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I received my new watch set it up love it , just 1 issue when you set the pin or pattern to lock it , once you put it on and put in the pin it should stay unlocked till you remove it . It relocks . Any that got have you had that issue?View Post
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