‎Same image keeps returning to files 😭😭😭😭

W

WalterChavez108

Cosmic Ray

last edited

08-12-2025 02:09 PM

in

Samsung, please help me. I can't solve this issue by myself. 😭 Every time when I start up my Galaxy tab a, this image pops up in my files and gallery all the time. For example, I play Granny for a little while or watch YouTube and then exit the app, and when I go to manage my files, that image is there. Even when I try to delete it it just comes back when I restart my tablet! Please. Help me solve this issue. I am literally tired of this image popping up on my device. I'm counting on you, Samsung Team.

P.S. who else is having this issue

I'm really tired of this image 🫩

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Selected Answer
R
Rydah
Planetary Samsung Care Ambassador
07-10-2025 07:11 PM

in

Tablets
After looking it up, it appears this is stemming from a Samsung Experience app. You can see if that's an app installed on your device and maybe disable or uninstall it if it's no use to you.

Original topic:

Same image keeps returning to files 😭😭😭😭

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