Original topic:
Samsung Care plus
(Post creation time:
09-10-2026 02:54 PM
)
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M
Members_UXZUvuH
Constellation
Has anyone had any issues registering the new Bespoke AI refrigerator with Samsung Care Plus. Anytime I try to register it, it says the serial number is wrong but that's not the case and of course calling support is useless as they can't help and you can't call Samsung Care plus support because the number isn't registered. Its a strange loop that no one knows how to fix.
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Samsung_Moderator
Community Manager
09-15-2026 06:33 PM
in
Hello, Members_UXZUvuH, and welcome to the Community! We understand your frustrations and would like to help!
Our team here would be unable to provide any assistance as we don't have access to the systems our Samsung Care+ team has; with that being said, you will need to contact them directly via phone number 1-866-371-9501. We have also attached a link to our Samsung Care+ website that may provide further assistance as well.
Members_UXZUvuH
Constellation
09-21-2026 09:51 PM
in
So, calling Samsung Care+ was partially the answer but wasn't the total solution. For anyone that finds this post looking to find out why Samsung Care+ isn't activated when using Affirm, make sure Affirm actually adds the purchase of the warranty within the plan or you'll need to pay separately for it. It wasn't that expensive to add the 5-year plan but be aware of this when you purchase appliances. This was a very frustrating experience that leads me to no longer purchase products from Samsung.com.
It's a shame as I do like Samsung products, but the support systems are somewhat broken or not connected to each other and most of the first level provides little to no help. I could only imagine what my other military brothers and sisters are going through when ordering through the military store.
If I left it up to Samsung, then I would've been paying for a plan that was never activated and most likely never honored had I not personally checked into it.
Shout out to Sittie with Samsung Care+ for finally taking care of it for me.
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