Original topic:
About smartthings calibration
(Post creation time:
10-8-2026 06:39 AM
)
191 Views
A
Aksport
Constellation
I can't use the smart calibration on smartthings app I've deleted the cache and data but still have a issue my tv is qn43q7faafxza and there's no update for the tv and it's on the same wifi both the tv and phone plus I have a galaxy s23
Selected Answer
Samsung_Moderator
Community Manager
10-8-2026 02:53 PM
in
Hello Aksport. Welcome to the Community! We understand this frustration, and we want to look into this with you.
Thank you for sharing what you've checked with your TV and phone. With this issue, we would suggest reaching out to our Smart Things team for further assistance. Their phone number is 866-813-2404.