Original topic:
Spectrum app issues
(Post creation time:
03-1-2024 12:57 AM
)
19062 Views
S
shorty0067
Constellation
I just bought a 75 Samsung smart tv installed spectrum app works great for a bout 2 minutes then it locks onto the station I can not bring up guide, change station, do anything. I have uninstalled reinstalled, all off the above.
the only way I can get spectrum is to use my roku device which absolutely defeats the purpose of buying this tv. all other apps work fine HELP!
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Selected Answer
Samsung_Moderator
Community Manager
03-26-2024 07:31 PM
in
Hello! Thank you for reaching out! I see how this can be frustrating with your spectrum app not working in the way you want. As updates are determined by spectrum I would recommend reaching out to them directly for more help on their app.
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Robin621k
Honored Contributor
03-1-2024 01:02 AM
in
I never use a smart TVs apps, slow to update, freeze, glitches. You are better off using a streaming device. They are faster, app updates happen more frequently!
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ThatStrangeNerd
Galaxy
03-1-2024 06:56 AM
in
0 likes
usero3jLRgZbtl
Constellation
03-22-2024 09:37 PM
in
I have been using the Spectrum app on my Samsung 7 series tv for several years now. Spectrum has made updates or so they say. This shows my TV is getting older. The updates to improve though I contradict their intentions when they reverted back to an old version when I didn't use the app while I was away. I lambasted their update and criticized who made the decision to implement and hire incompetent release team members. Having aired my grievance for a past release mishap, I suspect another release mishap because the first 2 hours while the app is running, it keeps telling me an update is required. I call out BS because it keeps happening. I actually prefer to run the app on my TV versus using a device because....NO INTERRUPTED INSERTED SPECTRUM ADS. Another BS to call out. I just want to watch the network stream uninterrupted. I have no interest in Spectrum business or anything Spectrum related yet I am the one paying the **bleep** bill....
Samsung_Moderator
Community Manager
03-26-2024 07:31 PM
in
Hello! Thank you for reaching out! I see how this can be frustrating with your spectrum app not working in the way you want. As updates are determined by spectrum I would recommend reaching out to them directly for more help on their app.