Original topic:

Freestyle control with SmarThings app

(Post creation time:  

11-11-2024 02:44 AM

)

3133 Views

NR

Nico-Rod

Constellation

last edited

 

11-13-2024 01:42 AM

 

in

 

Dear community,

I’ve been having issues using the SmartThings app to control the freestyle projector. It works well until I turn it off, and it is not possible to turn it on with the app. 

Software is updated to its latest version. 
If it is of any help, using the remote has a similar issue. I have to press the power button twice for it to work and start the Freestyle.

Havent found similar issues so any help is greatly appreciated.

thanks

  •  

    Selected Answer

    S

    Samsung_Moderator

    Community Manager

    11-11-2024 04:48 PM

     

    in

     

    Hello there, Nico-Rod! Welcome to the community! Because there are so many variables to consider, we recommend that you submit your query in our Smart Things forum, detailing what products are being utilized, including their model numbers, and what the general end objective is, so that our experts can investigate further. https://community.smartthings.com/ Additionally, you're welcome to contact the Smart Things Team at, 1-866-813-2404.