Original topic:
Samsung TV Plus app missing
(Post creation time:
07-16-2026 11:35 AM
)
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S
SDK1
Constellation
Suddenly after streaming a series on frame 55” TV the Samsung TV Plus’s app is missing so I need to reload which I did three times with failure. Now after switching off the TV the app cannot be found so I cannot download or reinstall.
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Selected Answer
Samsung_Moderator
Community Manager
07-16-2026 03:20 PM
in
Hello SDK1, we're sorry to hear about the issue with the TV plus app being missing and recommend for you ensure your TV's operating system is up-to-date, as newer versions for apps are provided periodically. You can check for any software updates here https://www.samsung.com/us/support/downloads/.
Next, you can try unplugging the television from the wall for about a min or two as a hard reset. You will then want to plug it back in and see if it will allow you to access the app now.
If that doesn't work, we strongly suggest resetting your smart hub as a Smart Hub reset clears temporary glitches and restores the default factory applications- https://www.samsung.com/us/support/answer/ANS00077524/.
SDK1
Constellation
07-19-2026 08:54 AM
in
Thank you.
Firmware was up to date.
Unplugging did it. The Samsung TV Plus’s app magically reappeared.
Cheers, SDK1
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