TV randomly stopped working. It is in a power loop cycle. 2/3 of the screen turns solid red for a couple seconds and then totally black for around 10 seconds.
As someone that owns primarily samsung electronic it is extremely disheartening that a premium product would brick itself randomly. From my research this is well known and widely experienced issue with this model.
Does anyone know of any repairs that can be made?
Selected Answer
SamsungRon
Samsung Moderator
02-9-2026 04:45 PM
in
Hello Tom29, Welcome to the Community! We are glad you're here and just wish it was under better circumstances. We understand your concern with your TV screen showing a red screen then going to a black screen, and we definitely want to help resolve that. Thank you for showing the picture of the screen too.
If the TV has this issue on all sources- streaming and any external devices, it definitely needs service. To set up a service, please select your preferred option:
Online at https://www.samsung.com/us/support/service/
Contacting Customer Support at 1-800-Samsung (1-800-726-7864)
Contacting a Moderator through Private Message
For the private message option, please provide:
Model Number
Serial Number
Best Contact phone number
Address where the TV is located
Email address
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meself
Honored Contributor
02-7-2026 12:57 AM
in
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