Original topic:
Where is the smart care laundry app
(Post creation time:
10-4-2021 04:03 PM
)
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I have a washer wa50r5200a. I'm looking for the Samsung laundry app in play store but can't find it. Trying to install the smart care on my Android. The book say to install the laundry app from play store. Help needed. Thank you
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Selected Answer
Anonymous User
Astronaut
10-4-2021 05:32 PM
in
I apologize, the app has been renamed to Samsung Smart Washer/Dryer. It can still be found in the Play Store under that name.
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sooverit
Cosmic Ray
10-4-2021 06:11 PM
in
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Anonymous User
Astronaut
10-4-2021 06:17 PM
in
You are most welcome.
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sooverit
Cosmic Ray
10-4-2021 06:16 PM
in
Are very concerning. They say the app need access to my god, contact, camera, and others thing on my phone. Why dose it need access to my contacts and all the other features on my phone? Please help me understand. Thanks
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Anonymous User
Astronaut
10-4-2021 06:27 PM
in
The Play Store synopsis provide the following information.
This service needs access permissions for the following:
[Required Access Permission]
- Location: Required to search for nearby washer devices
- Phone: Required to call the service center
Camera: Purpose of providing error information after shooting the error code of the product using the smart check function.
- Contacts: Used to access Samsung Account information only. This does not grant access to any other contacts information including your address book.
This is fairly standard for any application that requires network connectivity to function.
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sooverit
Cosmic Ray
10-4-2021 06:35 PM
in
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Anonymous User
Astronaut
10-4-2021 07:54 PM
in
No ma'am, it still requires you to initiate the call, but from the app.
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sooverit
Cosmic Ray
10-4-2021 08:02 PM
in
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sooverit
Cosmic Ray
10-4-2021 08:08 PM
in
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Anonymous User
Astronaut
10-4-2021 08:28 PM
in
Yes, it will work with your model. The following is on the samsung.com page for your machine.
Smart Care
Easy troubleshooting from the convenience of your smartphone.* Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.
* Requires Samsung Smart Washer/Dryer App. The Samsung Smart Washer/Dryer App supports Android OS 2.3.6 or later and iOS 3 or later for iPhone models. Samsung Smart Washer/Dryer App available in App Store and Play Store.
is on the samsung.com webpage for your machine.
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