Original topic:

Washing machine filter clicks AFTER reinserting

(Post creation time:  

06-5-2026 02:49 PM

)

889 Views

B

briercreek

Asteroid

last edited

 

06-5-2026 02:49 PM

 

in

 

Washer WF42H5200AW

When I reinsert the washing machine filter it rotates, and doesn’t stop.  It just starts clicking.  Is this normal?  When do I stop turning?  At the first clicking sound?

  •  

    Selected Answer

    L

    LongHiker

    Galactic Samsung Care Ambassador

    06-5-2026 02:55 PM

     

    in

     

    @briercreek According to the owner's manual, you turn it only until the indicator is straight up.  

    https://www.samsung.com/us/support/downloads/?model=N0021823&modelCode=WF42H5200AW/A2 

    Screenshot 2026-06-05 at 09.54.20.png

     

    L

    LongHiker

    Galactic Samsung Care Ambassador

    06-5-2026 06:58 PM

     

    in

     
    The "indicator" appears to be the vertical piece shown in the picture. I would guess that you insert the piece with those horizontal and then rotate it 90 degrees so they are pointing up/down and you are good.

    0 likes

    L

    LongHiker

    Galactic Samsung Care Ambassador

    06-5-2026 06:59 PM

     

    in

     
    I would guess it requires turning it only a quarter turn (90 degrees).

    0 likes

    B

    briercreek

    Asteroid

    06-5-2026 07:43 PM

     

    in

     

    Can someone tell me if I did this correctly?  I think figured it out but the manual was NOT helpful. 

    The image in the manual does not clearly show the indicators.  And it shows the HANDLE pointing at 12 o’clock.  My handle is not at 12 o’clock but the indicator now is.

    I now have the indicator pointing correctly, I think.  The indicator on the washing machine is very hard to see, even with a flashlight.

    I appreciate the replies.  This has been a little hard to figure out.

     

    IMG_2261.jpeg

     

  • B

    briercreek

    Asteroid

    06-6-2026 01:54 PM

     

    in

     

    I am getting a 5E code after reinserting the filter.  Did I reinstall the filter incorrectly, or damage it somehow?  I am trying to clear the code by powering off the washer for 15 minutes.

    0 likes

    L

    LongHiker

    Galactic Samsung Care Ambassador

    06-6-2026 02:14 PM

     

    in

     

    @briercreek Have you tried repositioning the filter so that it looks like the picture in the manual? 

    0 likes

    B

    briercreek

    Asteroid

    06-6-2026 02:18 PM

     

    in

     

    Edit:

    I think I'm OK.  We were able to clear the 5E error by unplugging the washer for 15 minutes.  I watched my spouse reinsert the filter, but I don't think he did anything different than what I did.  We were able to run a simple rinse+spin cycle without any water leaks.  The noise does sound odd, but I'll see if I notice it during the next wash cycle. 

    The whirring noise I'm hearing maybe is a normal sound after draining the water.  I'll reach out to Samsung support for any other questions.  I find the pictures in the manual not very helpful.  I was concerned about doing this right to avoid a water leak.

     

    0 likes

    L

    LongHiker

    Galactic Samsung Care Ambassador

    06-6-2026 02:29 PM

     

    in

     

    @briercreek It think it may be time to reach out to Samsung support. 

    For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

    Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

    0 likes