Original topic:
Washer tearing fabrics
(Post creation time:
10-24-2023 11:04 PM
)
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knelson0505
Constellation
We purchased our Samsung washer/dryer set in June of 2022. Recently it started tearing threads out of our clothes. What can we do to fix this?? Very disappointed as this is not much over a year old.
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Selected Answer
Samsung_Moderator
Community Manager
10-25-2023 06:46 PM
in
Hello there, and thank you so much for reaching out to our Samsung Community! We're so sorry to hear about this situation with your washer tearing fabrics, and definitely understand your concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you.
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user_ams007
Planetary Samsung Care Ambassador
10-24-2023 11:30 PM
in
18007267864
And I found some Support information on the problem that may help you
https://www.samsung.com/ae/support/home-appliances/my-washing-machine-is-causing-the-clothes-to-fray/
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Samsung_Moderator
Community Manager
10-25-2023 06:46 PM
in
Hello there, and thank you so much for reaching out to our Samsung Community! We're so sorry to hear about this situation with your washer tearing fabrics, and definitely understand your concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you.