Original topic:
Washer keep getting unbalanced when in spin cycle
(Post creation time:
05-25-2021 01:59 AM
)
145321 Views
U
userXMAop3vAdu
Constellation
My Samsung Active Waterjet gives an unbalanced code every time it’s starts spinning. My wife has been attempting to wash a load of clothes for two days now
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Selected Answer
SamsungLarry
Community Manager
05-25-2021 10:49 AM
in
I'm sorry to hear this, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01002001/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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