Original topic:

Washer began smoking

(Post creation time:  

01-19-2025 04:15 PM

)

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user3r80iLmPKN

Constellation

last edited

 

01-19-2025 04:15 PM

 

in

 
My machine smells like an electrical fire. We have a video of it smoking... what is the remedy?
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      Selected Answer

      S

      Samsung_Moderator

      Community Manager

      01-19-2025 07:51 PM

       

      in

       

        Hello! Thank you for reaching out! This is something that will require service. Please feel free to either call in directly at 1 (800) 726-7864 or feel free to send me or any of the other mods a private message with your full model and serial number and the following information. 

       

      Place of purchase:
      First and Last Name:
      Physical Street Address:
      City, State, and Zip Code:
      Home phone number:
      Alternate phone number:     
      Email address: 

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      GaryB82

      Galactic Samsung Care Ambassador

      01-19-2025 04:28 PM

       

      in

       

      Sorry to hear this has happened to your Washer.  I would suggest contacting a Samsung Service Center to have it checked out to see what caused this to happen 

      https://www.samsung.com/us/support/service/locations/

      0 likes

      S

      Samsung_Moderator

      Community Manager

      01-19-2025 07:51 PM

       

      in

       

        Hello! Thank you for reaching out! This is something that will require service. Please feel free to either call in directly at 1 (800) 726-7864 or feel free to send me or any of the other mods a private message with your full model and serial number and the following information. 

       

      Place of purchase:
      First and Last Name:
      Physical Street Address:
      City, State, and Zip Code:
      Home phone number:
      Alternate phone number:     
      Email address: