Still soap in the drum after Final Rinse

Question

Purchased Front Load in 2020, I got a very bad allergic skin infection back in March 2023 and is just now clearing up In October 2023-could not figure out what the cause was. Then I noticed around July the Washer is not rinsing all the detergent and the drum always has a musty unpleasant odor. I have been running two more rinse cycles after every load since July and am using half the detergent I normally would use. I do self-clean every 3 months, clean the filter, empty the emergency drain line at the same time. My husband is a Plumber and cannot find any issues, drain line is not clogged. I wish I had never switched from the old school washing machines. This was quite a bit of money to only last not quite 3 years.

user_ams007 · Accepted Answer

I had a similar experience with my washer, For some reason my clothes were still covered in a thin film of detergent after washing my clothes, I was also using to much detergent, I ended up running a cycle with Hot water and let it sit for about an hour then ran the rinse cycle, After I started to use less detergent everything was back to normal

https://www.samsung.com/us/support/answer/ANS00031847/

JBTechfanatic · Answer

You want to do a self cleaning monthly and if it's not enough use affresh cleaning tablets when doing your cleaning they are magic. Also make sure you use he certified detergent only. And make sure you only use the max allowance per your washer owner manual and it should get better.

Original topic:

Still soap in the drum after Final Rinse

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