Original topic:

Enable Smart Control on the Bespoke Washer/Dryer

(Post creation time:  

09-26-2025 12:55 AM

)

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3

3dmaxer

Asteroid

last edited

 

09-26-2025 12:55 AM

 

in

 

Just purchased the Bespoke washer/dryer combo and I'm trying to figure out how to enable the Smart Control option on the washer so that we can load up some laundry and start washing it at a later time using the SmartThings app.  All of the online instructions I have seen so far do not work.

Washer is connected and I'm able to see status and get alerts, but in the app on the Washer device, there is text indicating Smart Control is off.

Anyone have the secret to enabling this on the Washer?

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    Selected Answer

    S

    Samsung_Moderator

    Community Manager

    10-16-2025 01:31 PM

     

    in

     

    Thank you so much and upon review of your manual from page. 75. It appears you will need to access the quick panel and select the smart control icon to activate the smart control on your washer. I have included the link to assist https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf

    However, if you're still in need of assistance, the only final option would be to reach out to our Smart Things department directly: https://community.smartthings.com/ or by calling 866-813-2404 

     

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  • D

    Dan2023

    Honored Contributor

    09-26-2025 01:17 AM

     

    in

     
    I don't have the product that you're inquiring about; however, every appliance that I have is accessed via the Samsung app, Smart Things.

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  • K

    Klashwayla

    Constellation

    10-11-2025 06:12 PM

     

    in

     

    I am having the same exact problem!! We’ve had the vented version of the bespoke washer/dryer all-in-one for about 2 weeks and haven’t found a Smart Control button anywhere on the control panel or in any of the menus while browsing every available option in the interface! What is going on?!? Did they forget to add it or something?? Thinking of calling customer service, because I can’t find answers anywhere. Let me know if you figure it out!

    3

    3dmaxer

    Asteroid

    10-16-2025 02:52 AM

     

    in

     

    The model is: WD90F53AVSUS

    0 likes

    S

    Samsung_Moderator

    Community Manager

    10-16-2025 01:31 PM

     

    in

     

    Thank you so much and upon review of your manual from page. 75. It appears you will need to access the quick panel and select the smart control icon to activate the smart control on your washer. I have included the link to assist https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf

    However, if you're still in need of assistance, the only final option would be to reach out to our Smart Things department directly: https://community.smartthings.com/ or by calling 866-813-2404 

     

    R

    RobinM1

    Constellation

    11-29-2025 02:40 PM

     

    in

     

    I have activated Smart Control on washer and my iPhone but cannot control washer from phone

    when u do send the instructions to the washer they are always wrong and I have to send at least twice 

    can you please help

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  • 3

    3dmaxer

    Asteroid

    10-17-2025 02:37 AM

     

    in

     

    Well that was simple!  Thank you for researching that.

    S

    Samsung_Moderator

    Community Manager

    10-17-2025 02:00 PM

     

    in

     

    You're most welcome. Enjoy your new washer/dryer!

  • U

    Unimatic1140

    Constellation

    10-21-2025 05:16 PM

     

    in

     

    On the control panel on the machine you swipe down from the top, the icon for Smart Control is located there.  It took me several days to figure this out on my own.