Original topic:
Dryer test continually reports clog (CLg)
(Post creation time:
05-6-2025 06:57 PM
)
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My dryer stopped heating, Running the diagnostic test stated in the troubleshooting guide indicated a clog. I cleaned out the lint trap, below the trap with a vacuum, brushed and blew out duct work in and under the house and ran the diagnostic test with the duct disconnected from the back of the dryer and it is still reporting a clog. It must be an internal build up but I cannot find any samsung documented steps. Please help. Wife is desperate. thanks in advance
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Selected Answer
Samsung_Moderator
Community Manager
05-6-2025 07:24 PM
in
Hello @1scscott! Thank you for reaching out! I would recommend reviewing the information in the following link:https://www.samsung.com/us/support/answer/ANS10001019/. If this does not help, then this will require service. Depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/
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LongHiker
Galactic Samsung Care Ambassador
05-6-2025 07:04 PM
in
@1scscott If the dryer was damaged during the clog, the error may not clear until you make a repair to the dryer.
Samsung_Moderator
Community Manager
05-6-2025 07:24 PM
in
Hello @1scscott! Thank you for reaching out! I would recommend reviewing the information in the following link:https://www.samsung.com/us/support/answer/ANS10001019/. If this does not help, then this will require service. Depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/