Original topic:

Dryer is vibrating (Model DVE50R5200W)

(Post creation time:  

01-30-2023 12:50 AM

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01-30-2023 12:50 AM

 

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I have a DVE50R5200W that was bought new and installed in July of 2021 which has now has excessive vibrations when on. The vibration started about 5 months ago and is now so bad it shakes the walls and can be heard in other rooms. This is unacceptable for a dryer is only 1.5 years old

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    Samsung_Moderator

    Community Manager

    01-30-2023 03:16 PM

     

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    Hi there, I can certainly understand your concern with your dryer vibrating like this. The good news is, there may be a simple fix for this. I'm providing a link below to our troubleshooting guide, that has step by step instructions on what to check. 

    https://www.samsung.com/us/support/troubleshooting/TSG01109143/

    Once these steps are completed, if the dryer is still shaking, it will require service. There are a couple options here we can take based on your warranty status: 
    1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
    2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dryers/

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    user4QKj0APFDP

    Constellation

    01-30-2023 02:04 AM

     

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    Check for level

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    Diaboyos

    Honored Contributor

    01-30-2023 08:40 AM

     

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    You may call or text START to 1-800-726-7864 to contact Samsung directly.

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