Step 2 provides step-by-step instructions for properly leveling the washer/dryer. Have you reviewed and completed these steps to see if they help resolve the issue?
Please let me know if this information is helpful or if we need to continue reviewing the matter.
Have you been able to review and complete the troubleshooting steps we previously provided?
Once you have completed these steps, please let us know whether the issue persists. With this information, we can continue investigating and provide the best possible assistance.
Samsung_Moderator
Community Manager
09-29-2026 03:43 PM
in
Hello gripp,
Thank you for reaching out to us. We'd be happy to assist you.
Have you had a chance to review our article, “How to Install a Samsung Bespoke AI Vented Laundry Combo”?
https://www.samsung.com/us/support/answer/ANS10005098/
Step 2 provides step-by-step instructions for properly leveling the washer/dryer. Have you reviewed and completed these steps to see if they help resolve the issue?
Please let me know if this information is helpful or if we need to continue reviewing the matter.
0 likes
Samsung_Moderator
Community Manager
10-2-2026 01:43 PM
in
Hello gripp,
Have you been able to review and complete the troubleshooting steps we previously provided?
Once you have completed these steps, please let us know whether the issue persists. With this information, we can continue investigating and provide the best possible assistance.
We look forward to your update.
0 likes