Original topic:

Bearing Failure? On a front load washer

(Post creation time:  

06-11-2024 04:06 PM

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12190 Views

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alan8

Constellation

last edited

 

04-18-2025 12:24 AM

 

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In September 2023 we purchased a front load washer model number WF50A8600AE.  About 5 or 6 weeks ago it started making a noise during the spin cycle.  Since that time it has gotten worse to the point that is so loud that we need to leave the laundry room when it is spinning!  I know that it is past the 1 year warranty but I am wondering if Samsung might have some relief for bearing replacement since the washer is less than 2 years old. Help!

Thanks for any help.

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    Selected Answer

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    GaryB82

    Galactic Samsung Care Ambassador

    06-11-2024 04:26 PM

     

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    You would need to contact Samsung support and ask them directly
    https://www.samsung.com/us/support/contact/
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    mermaidcaviar

    Supernova

    06-15-2024 09:46 PM

     

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    My WA model is really loud too it sounds like Charlie brown teacher talking

    0 likes

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    TBF12760

    Constellation

    07-4-2024 06:49 PM

     

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    Good luck dealing with Samsung on this.  I contacted them for the same issue and to get the proper part number on our 2 year old WF45T6000AP/US.  Not only did they care about the issue, they supplied me with the wrong part numbers.  Now my washer is apart and I am awaiting the proper parts to finish the repair.  Samsung needs to own up to the fact that the bearings they are using are either defective or a substandard quality before someone gets seriously injured when the wash tub lets loose.  

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    TrollDad

    Constellation

    10-25-2024 02:07 AM

     

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    Bearings on my front load have gone bad after 16 months just outside of the warranty.
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    washer1

    Constellation

    03-11-2025 01:45 AM

     

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    same. washer is causing hearing damage. it's been brought to their attention. lawsuit in the making.