Original topic:
Watch 5 Pro constantly losing connection
(Post creation time:
08-22-2026 11:33 PM
)
163 Views
G
Giggity222
Asteroid
Ever since watch update the other night, my battery is running down very rapidly & I am constantly losing connection to phone. Despite being all of 3 to 15 feet away from it. Watch 5 Pro. Utter hunk of junk for past several months & new update has made it substantially worse. Are there any fixes for this?
Michael_pz15
Nebula
08-23-2026 02:32 AM
in
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Michael_pz15
Nebula
08-23-2026 02:33 AM
in
If the battery drain and connection issues started immediately after the update, it might be worth clearing the Watch’s cache or reporting it through Samsung Members. Hopefully it’s just a software bug and not the watch itself. 🙏🏾⌚
0 likes
Samsung_Moderator
Community Manager
08-23-2026 07:36 PM
in
Hi @Giggity222, thanks for reaching out to the Samsung Community. I agree with the troubleshooting @MichaPz15 provided. Have you tried any of those steps or any other troubleshooting steps? Have you run diagnostics on the device?
You can run diagnostics by following the steps in the link below:
https://www.samsung.com/us/support/answer/ANS10003632/
Please let the community know if any of the steps worked, and please share the answers to the questions above, so we can further assist.